FAQs
PRODUCTS: GENERAL
Do men really need their own skincare?
The skin on a man versus that on a woman is significantly different. The ability to grow a beard is just one obvious distinction among many others that are not so evident. From a structural point of view, some of the differences include skin thickness, collagen density, loss of collagen as we age, texture and hydration. These differences in the skin may in fact create differences in the treatment room. Let’s look at each of these aspects in more detail.
Skin Thickness
We know that the thickness of the skin varies with the location, age and sex of the individual. Additionally, androgens (i.e. testosterone), which cause an increase in skin thickness, accounts for why a man’s skin is about 25 percent thicker than that of a woman’s. A man’s skin also thins gradually with age, whereas the thickness of a woman’s skin remains constant until about the age of fifty. After menopause, her skin will thin significantly, which will continue as she ages.
Collagen Density
Regardless of age, men have a higher collagen density than women; this is the ratio of collagen to the thickness of the skin. Researchers believe that the higher collagen density accounts for why women appear to age faster than men of the same age. When considering intrinsic (genetically-programmed) aging of the skin, it has been said that women are about 15 years older than men of the same age. Of course, the role of daylight exposure in skin aging, combined with the fact that men do not use sunscreen as often as women, may account for why we do not readily notice. Extrinsic aging from UV radiation can add years to a man’s skin and negate the benefit of slower intrinsic aging.
Loss of Collagen
The physical signs of aging in adults, such as wrinkles and laxity to the tissue, are closely related to the collagen content of the skin. Both men and women lose about one percent of their collagen per year after their 30th birthday. For women, however, this escalates significantly in the first five years after menopause then slows down to a loss of two percent per year.
Texture
From a superficial perspective, the texture of a man’s skin is very different than a woman’s. The texture (on a man) is rougher, and the Stratum Corneum is thicker. There is also a difference in the composition of sebum and its production. After puberty, sebum production is greater in males than in females, which is attributed to androgen secretions and accounts for why men have longer lasting acne. The cells in a man’s sebaceous glands have more positive receptors for androgens, which explains why they produce more sebum. Interestingly, redness, proliferation of the sebaceous glands and swelling of the skin on the nose, (a condition known as rhinophyma that is found in extreme cases of rosacea) is only seen in males. It is unknown if this condition is controlled by androgens in a similar capacity as sebum production.
Hydration
Puberty also stimulates the appearance of facial hair in men and gives rise to sweat secretions. Males have more Lactic Acid in their sweat, which accounts for a lower pH (.05 lower) when compared to female sweat. Men also sweat more than twice as much as women and are more prone to sweating, which is stimulated by an increase in body temperature. However, male skin appears to be better hydrated than women’s, which is fortunate, as men are less likely to apply a hydrating moisturizer to their body or face. Perhaps the excess sweating and production of Lactic Acid, a known natural humectant for the skin, is responsible for the level of tissue hydration.
What is Super Kinetin®?
Skincare for Men Only by SYR products contain the active, Super Kinetin , a plant growth factor (cytokinin by classification) and a nature identical ingredient found in living plants that has been successfully tested in humans for the amelioration of aging and photodamaged skin and the treatment of inflammatory skin conditions such as rosacea, inflammatory acne, burns, etc.
How does
Super Kinetin work?
Super Kinetin ® is multifunctional ideally suited for inflammatory skin conditions such as rosacea and atopic dermatitis as well as for the treatment of photo-damaged skin. Super Kinetin® inhibits an enzyme that is responsible for inflammation and is a powerful ROS-inhibitor (antioxidant), delays the destruction of the skin fibroblasts, the unit of the cell that produces collagen and elastin and has potent moisturizing properties increasing the water content of the skin, helping repair its barrier function.
When can I expect results?
You will be pleased to know that you will see healthier looking skin by the end of week one.
Where are your products made?
Our products are formulated and manufactured right here in the United States.
Are your products hypoallergenic?
We safety test all products for irritation and skin sensitization. As the term "hypoallergenic" has no federal standards that govern the use of the term, we do not make that claim. If you're highly sensitive to any ingredients, it's best to patch test any formula first, or consult your dermatologist.
Are your products non-comedogenic?
As the term "non-comedogenic" (won't clog or block the pores on your skin) has no federal standards that govern the use of the term, we do not make that claim. If you're prone to pore clogging, it is best to check the ingredient lists for any ingredients your skin might object to and/or consult your dermatologist.
Do you test on animals? Is it cruelty-free and vegan?
No, we don't test on animals
Our entire product line is free of animal-derived ingredients.
Are your products regulated by the FDA?
Our products are non-prescription cosmeceuticals; however, we develop them using pharmaceutical grade standards. For every product we develop, we conduct safety tests as if it were a compound undergoing a New Drug Application through the FDA, such as human chromosomal aberration and genotoxicity tests. Our efficacy studies are done in controlled clinical environments at leading medical institutions using FDA protocols (though not required of cosmeceuticals). This requires that we implement a washout period before the trial begins and we conduct comprehensive blood and lab testing on each patient. Our product manufacturing is done strictly under GMP guidelines (required of pharmaceuticals but not cosmeceuticals). Unlike other cosmetics and cosmeceuticals in the market, we have a GMP approved independent laboratory test all of our batches for homogeneity, insuring that each tube or bottle has the correct concentration of active, measures far beyond those required by the FDA.
Is your packaging recyclable?
Yes. Our packaging materials are 100% recyclable.
Where can I learn more about your ingredients?
Our products are free of parabens, sulfates, phthalates, silicones, and aluminum. Please visit our product pages for featured ingredients, as well as the full ingredient
ORDERS & SHIPPING
How can I check the status of my order?
You'll receive a confirmation email with a tracking link once your order has been shipped out. We aim to ship orders out within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you.
What's the return/refund policy?
Our products were manufactured with you in mind. We’re confident that you’ll love them, but if you’re unhappy for any reason, please reach out to us within 30 days of your purchase and we'll be able to assist with processing the return and a refund.
How can I contact customer service?
Email us at info@syrlyfe.com or chat with us in the bottom right corner of our website. We're always happy to help!
How long will it take for my order to arrive?
We aim to ship orders out within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you.
How can I check the status of my order?
You'll receive a confirmation email with a tracking link once your order has been shipped out. We aim to ship orders out within 2 business days. Depending on the shipping method you selected, and your destination address, orders can take 3-7 business days to reach you.
How do I modify or cancel my order?
Please contact us ASAP and we'll do our best to cancel your order before the next payment is due .You can either email us at info@syrlyfe.com or give us a call at 833.SYR.LYFE (833.797.5933)
What's the return/refund policy?
Our products were manufactured with you in mind. We’re confident that you’ll love them, but if you’re unhappy for any reason, please reach out to us within 30 days of your purchase and we'll be able to assist with processing the return and a refund.
Does SYR offer free shipping?
Yes, we offer free shipping on any order of $50+.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Sezzle and Affirm.
ACCOUNT & AUTO-DELIVERY
Do I need to set up an account to place an order, or can I check out as a Guest?
You can definitely check out as a guest without creating an account. However if you would like to easily manage your auto-delivery orders or review your past orders, we recommend creating an account with the same email address.
How can I access and update my account?
Click the human icon at the top right of our website and log in. If you don't have an account with us yet, please create one and use the same email address as your previous orders.
How does The monthly Skin Subscription work?
You can enroll in our auto-delivery program and receive you skin saving skincare monthlyAccess your account here: once you enroll, and you'll be able to manage everything from there. We understand everyone has their own schedule and routines, so you can easily update your auto-delivery frequency and timing as you see fit.
You'll always receive a reminder 3 days prior to any renewal orders via email. Cancellations for upcoming orders can be made at any time before the order is processed without penalty.
How do I update my mailing address for future auto-deliveries?
You can make any changes you'd like to your auto-delivery schedule, products and shipping addresses within your account with us.
How do I cancel my auto-delivery?
We're sorry to see you go. You can always cancel within your account with us. You can either email us at info@syrlyfe.com or give us a call at 833.SYR.LYFE (833.797.5933)